From the checkpoint to the report

Each client site is added as a location, pinned to a verified Google Places address and its coordinates. Within a site you define the checkpoints a guard must reach — a gate house, a perimeter fence, a transformer, a loading bay — and print a QR tag for each one.

Checkpoints that need location proof are given a geofence: a point and a radius, placed on a satellite map, set to either monitor only or enforce.

A guard carries an enrolled device — a phone activated with a one-time code and bound to that one site. As they walk the round they scan the QR tag at each checkpoint. Every scan records:

• which checkpoint was scanned, and the exact time
• the device that scanned it
• the device's location, checked against the checkpoint geofence
• any photo, audio or video the guard captures as evidence

When a tour ends, SmartPatrol compares what was scanned against what was required. Anything off-pattern becomes an exception that a supervisor has to close:

• a checkpoint that was never scanned before the tour ended (missed checkpoint)
• a scan that landed outside an enforced geofence
• a tour whose duration is far outside the target for the site
• a tour with no guard identity recorded

Each exception carries its own lifecycle — what happened, who was alerted, the action taken, and when it was closed.

Supervisors work the dashboard: active sites, tours recorded, checkpoints missed and devices live, with the most recent tours listed by guard, site and status. Tour detail shows the scan-by-scan timeline, the geofence events and the attached evidence.

For the client, SmartPatrol generates a management report over any date range: a GREEN / AMBER / RED security status, headline metrics (patrol completion, checkpoint coverage, missed checkpoints, open and closed exceptions), the full exception lifecycle table, and a tour register with one row per tour for audit.

Facility managers can be invited into a read-only client portal scoped to their organisation. They see their own tours and the security tips your team publishes — and nothing belonging to any other client.